Mercedes-Benz Kundencenter Bremen

The Mercedes‑Benz Kundencenter in Bremen offers guided factory tours, customer vehicle handovers, and curated driving experiences on site. Tours cover assembly areas and the customer centre facilities and are run by official staff.

Public visits and special handover appointments are available via the Kundencenter booking portal; the centre also has an on‑site shop and restaurant. Contact the Kundencenter for group bookings and accessibility needs before arrival.

A behind‑the‑scenes visit to a working Mercedes‑Benz production and customer centre with optional driving and handover experiences.

Look out for:

• Guided walkthroughs of assembly and customer‑service areas led by centre staff.

• The Exklusivabholung (personalised vehicle handover) option if collecting a new car.

• Driving experiences and off‑road demonstrations run on the site’s test courses.

• On‑site amenities: a customer shop and restaurant for refreshments.

Best way to experience it:

Book guided tours or a handover slot in advance via the official Kundencenter booking page, arrive by car using the provided venue map, and allow extra time for registration and any driving modules you select.

• Book tours or handovers in advance through the Kundencenter booking portal.

• Tours may have age or supervision rules for children; check before booking.

• Contact kundencenter.bremen@mercedes-benz.com for accessibility or group enquiries.

• Use the venue arrival map and allow time for on‑site registration and parking.